Trade Name: CheckExplore Technologies

Effective Date: 1^st March 2025

At CheckExplore Technologies, we are committed to providing high-quality products and excellent customer service. Below is our refund policy:

1. Eligibility for Refund:

• Refund requests are accepted only for QC services NOT availed with payment failed or cancelled or aborted and amount is charged to the client.
• Client need to produce – statement of account reflecting the payment deducted against the service received.
• Refunds will not be processed for any PI rejected cases as per QC standards.

2. How to Request a Refund:

To initiate a refund, please follow these steps:

1. Contact us within 3-4 days of receiving your order by emailing us at Oriental@vahancheck.com or WhatsApp us at 9372499098.
2. Provide the order number, a brief description of the issue, and any supporting images if necessary (such as pictures of payment debited to your account etc).
3. After we review your request, we will provide you with instructions for refund, if applicable.

3. Processing Your Refund:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If your refund is approved, we will process it and credit your original payment method within 7 days.

4. Shipping Costs:

• No Shipping cost is appliable as there is no physical product delivery.

5. Non-Refundable Items:

The following items are not eligible for refunds:

• QC Report Generated with Approved Status
• QC Report Generated with Rejected Status

6. Contact Us:

If you have any questions about our refund policy or need assistance, please contact us at Oriental@vahancheck.com or WhatsApp us at 9372499098.